About us

Luna Care Services offers bespoke individual support to service users in their own home to enable each person to maintain their independence. We believe that each individual should be assisted to fulfil and meet their personal goals and aspirations wherever possible. 


At Luna Care Services it is those who require our assistance who lead the call. 


Each individual plan is discussed and formulated with the individual to determine the level of assistance that is requested or required. 


We understand that the decision to seek assistance is often hard, not only for those requiring the assistance, but for the family who are entrusting their lone one to someone else. 


We are available to discuss any questions you may have and to meet the team before you make any decisions. 


Where are we based? 


Luna Care Services is located in Potters Bar in the county of Hertfordshire. We offer services predominantly around the following areas:

  • Southern Hertfordshire (Potters Bar, Northaw, Cuffley)
  • Parts of Essex


If you would like to enquire about having care provided by Luna Care Services and are outside of the areas listed above, please contact us and we can discuss it further. 



Our values


  • Compassion - To treat every individual with respect, dignity and kindness.


  • Empowerment - To enable every individual to reach their personal potential.


  • Care  - Putting the individual at the heart of everything we do.


What can you expect from our care team?  


  • Personal care (showering, dressing and toileting)
  • Medication management and administration 
  • Meal preparation and shopping
  • Helping maintain daily routines
  • Caring for pets if required
  • Household duties (changing bedding, laundry, ironing, cleaning and dusting)
  • Assistance to attend appointments
  • Companionship
  • Accessing the community


All of our carers are: 


  • Enhanced DBS checked (including adults and children barred lists)
  • Friendly and approachable
  • Caring and compassionate
  • Experienced in the health and social care sector
  • Able to provide respect and dignity at all times




Where are we based?

Luna Care Services Ltd

Hertsmere, Potters Bar, Hertfordshire, England, United Kingdom

Office Hours

Open today

08:00 – 20:00

Hours displayed are for general queries. 


Referrals out of hours:


We operate an On-Call system for referrals and a member of staff will be able to assist you further should it be outside of general office hours. 


Telephone: 07743180528